Shop Good. Shop Net.
Effective Date: 01 FEB 2025
1. Introduction
Welcome to GoodNet! These Terms and Conditions ("Terms") govern your use of our mobile application and the services provided by GOODNET SDN. BHD., located at B0509 BLOK B, EKO GALLERIA, 3, Persiaran Eko Botani, TAMAN EKO BOTANI, 79100 Iskandar Puteri, Johor Darul Ta'zim.
By accessing or using our app, you agree to be bound by these Terms. If you disagree with any part, please do not use our services.
2. Use of the App
- You must be at least 18 years old to use this app.
- You agree to provide accurate and current information when registering or making purchases.
- You are responsible for maintaining the confidentiality of your account credentials.
3. Orders and Payments
- All prices are displayed in RM and are inclusive of applicable taxes.
- We reserve the right to refuse or cancel orders for any reason, including pricing errors or product availability.
- Payments are securely processed via Payex PLT.
4. Shipping and Delivery
- Estimated delivery times are provided at checkout.
- Delays caused by courier services or customs are not our responsibility.
- You will be notified of any significant delays or issues.
5. Returns and Refunds
- You may return eligible products within 7 days of delivery.
- Items must be unused and in original packaging.
- Refunds will be processed using the original payment method.
6. User Conduct
- You agree not to use the app for unlawful purposes.
- You agree not to distribute viruses or malicious code.
- You agree not to violate any applicable laws or regulations.
7. Intellectual Property
All content (e.g., text, graphics, logos) is the property of GOODNET SDN. BHD. and protected by copyright and trademark laws.
8. Limitation of Liability
GOODNET SDN. BHD. shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services.
9. Termination
We reserve the right to suspend or terminate your account if you violate these Terms.
10. Changes to Terms
We may update these Terms at any time. Continued use after changes constitutes acceptance.
11. Contact Us
For questions, contact us at [email protected]
